IT Support Engineer (m/w/d) - 100 % vor Ort
Hybrid
Core
First point of contact for customers, ensuring stable and reliable IT environments through structured ticket handling and infrastructure support.
Role type
IT Support Engineer
Builds
Stable IT infrastructure for customers
Domain
IT Services / Enterprise Support
Required skills
Windows client administration, TCP/IP, DNS, DHCP, VPN, server environment basics, ticket system management, change management, network diagnostics, system monitoring
Preferred skills
Server environment experience, Class B driver's license
Responsibilities
Receive and prioritize service requests, analyze and document issues, manage user accounts and permissions, perform system health checks, diagnose basic network and infrastructure problems, execute standard changes like updates
Seniority
Mid-level, hands-on IC