Roll-Out Consultant / Prozessmanager (m/w/d) für Europa insbesondere Frankreich, Italien, Niederlande, Spanien und Belgien
Core
Plan and manage software roll-outs, go-lives, and process implementations in European auto dealerships and service centers.
Role type
Roll-out consultant / process manager
Builds
New operational processes for service, workshop, and aftersales departments
Domain
Automotive after-sales and service operations
Required skills
Auto dealership operations knowledge, process management, stakeholder management, training and coaching, cross-cultural communication, fluent German
Preferred skills
Experience with Mercedes Benz processes, leadership potential, foreign language skills
Technologies
None stated
Responsibilities
Plan and steer software roll-outs in auto dealerships and service centers, accompany go-lives and train staff on-site, support teams in implementing new processes, collaborate with internal teams and customer-side contacts up to the CEO
Seniority
Mid-level, hands-on IC with leadership potential