Head of Sales (В2С, USA)
Core
Lead and scale the B2C Sales department for a US-based home repair service, managing 3 teams and driving systematic growth through data analysis and strategy.
Role type
Senior B2C Sales Director / Head of Sales
Builds
B2C sales operations, lead distribution systems, and sales funnel optimization for a home repair service
Domain
Home services / B2C sales
Required skills
B2C sales management, team leadership (managing leads), data-driven decision making, sales funnel optimization, CRM proficiency, hypothesis testing, process improvement, change management, English (B1+), strategic planning
Preferred skills
US market experience, service business experience, multi-city/channel management, AI tool usage
Technologies
CRM, AI tools, automation platforms
Responsibilities
Manage 3 B2C sales teams (Sales, Qualification, Support) via Team Leads; Set and decompose sales targets; Analyze KPIs across teams, cities, and funnel stages; Identify bottlenecks and convert analytics into actionable decisions; Optimize sales funnel metrics (conversion, lead quality, average check); Build transparent lead distribution systems; Test and scale growth hypotheses; Collaborate with Marketing on lead quality and channel efficiency; Participate in company strategic planning.
Seniority
Senior, hands-on IC leader