Cold Calling Team Lead (USA)
Core
Lead a team of ~30 cold calling managers to drive B2B sales results through process management, activity monitoring, and script optimization.
Role type
Senior Team Lead, Cold Calling Operations
Builds
B2B sales pipeline and revenue for a remote back-office supporting US home repair masters
Domain
B2B Sales / Telecommunications / Home Services
Required skills
Team leadership (15+ people), Data-driven management (KPIs, metrics), Cold calling process optimization, Scriptwriting and testing, Hiring and coaching, Conflict resolution, English C1
Preferred skills
B2B experience, International team management, Dialer experience, AI tool integration
Technologies
Dialers, AI tools, CRM (implied)
Responsibilities
Manage team processes and planning (daily/weekly/monthly), Monitor activity norms and call quality, Analyze and improve scripts and processes, Hire new team members, Conduct coaching sessions, Resolve conflicts and motivate the team
Seniority
Senior, hands-on IC