Pre-Access Representative
Core
Handle patient scheduling, pre-registration, insurance verification, and financial authorization for scheduled procedures.
Role type
Patient Access Representative
Builds
Patient registration accounts and insurance authorizations
Domain
Healthcare administration
Required skills
Scheduling, insurance verification, demographic data collection, financial data collection, consent management, customer service, phone interviews, Medicare Secondary Payer Questionnaire completion, cash handling
Preferred skills
Healthcare administration experience, database software applications, customer service experience
Technologies
AHIqa, electronic medical record systems
Responsibilities
Answer patient calls and schedule appointments, verify patient payer eligibility and benefits, collect financial data and copays, complete pre-registration interviews, obtain consent forms, balance cash drawers, train new staff
Seniority
Entry-level, individual contributor