Customer Service Representative - ARH Homebush
Core
Front-line client-facing role welcoming patients, managing appointments, and processing billing at a specialist veterinary hospital.
Role type
Customer Service Representative (Veterinary/Healthcare)
Builds
Client journey experience and hospital operations
Domain
Veterinary services / Healthcare
Deliverable
client delivery
Required skills
Customer service, appointment coordination, billing and payment processing, record keeping, multi-tasking
Preferred skills
Veterinary or healthcare experience, team collaboration
Responsibilities
Welcome clients and patients, manage incoming calls and enquiries, coordinate appointments and admissions, assist with billing, communicate with clinical teams, maintain client records
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