Dispatcher
Core
Coordinate transfer services in real time as a key point of contact between clients, drivers, Customer Service, and the Planning team.
Role type
Dispatcher for transportation operations
Builds
Real-time transfer services for clients
Domain
Travel and transportation logistics
Required skills
Real-time communication coordination, dispatch management systems, logistics/tourism/taxi/delivery background, English (C1), geographic knowledge of Alps region, shift management, problem-solving, verbal communication
Preferred skills
Russian or French language knowledge
Technologies
IP phones, Slack, CRM, dispatch management systems
Responsibilities
Coordinate communication between clients, drivers, CS, and Planning; Monitor real-time transportation operations; Support customers on day of service; Handle unexpected situations; Maintain accurate dispatch records; Collaborate with departments
Seniority
Individual Contributor, operational level