Dispatcher / Dispečer
Core
Central dispatcher managing real-time courier operations, capacity, and delivery slots across multiple European markets.
Role type
Senior operations dispatcher (logistics)
Builds
Last-mile food delivery network
Domain
Logistics / Food delivery
Required skills
Real-time operational monitoring, Capacity planning, Crisis management, Cross-market coordination, KPI optimization, Process adherence
Preferred skills
Prior experience in dispatching, logistics, or warehouse operations
Technologies
Slack
Responsibilities
Monitor and coordinate daily courier operations across international markets, Prioritize tasks during capacity constraints or weather issues, Coordinate with local distribution centers and carrier leaders, Optimize delivery slot availability and minimize courier idle time, Provide feedback to planning teams for route optimization, Enforce operational standards and escalate system issues