Ejecutivo de Servicio al Cliente
Core
Manage assigned customer portfolio, coordinating order intake, tracking, and forecasts to ensure on-time, in-full product delivery.
Role type
Customer Service Account Manager
Builds
Customer order fulfillment and inventory alignment
Domain
Industrial aerosol components (valves, actuators, spray caps)
Required skills
order management, inventory planning, cross-functional collaboration, risk assessment, sales forecast alignment
Responsibilities
Execute daily customer service processes, manage assigned accounts, collaborate with multifunctional teams to meet OTIF requirements, adjust assigned volume to safety stock based on customer orderbooks, evaluate risks and create strategies to achieve 100% Sales Best Guess compliance
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