Commercial Project Manager, Pharmaceuticals
Core
Primary customer contact and liaison for pharmaceutical supply of products and services, managing the sales order process from receipt to dispatch and billing.
Role type
Commercial Project Manager
Builds
Integrated services for oral solid dosage forms and biologics analytical services
Domain
Pharmaceuticals / Biologics / Drug Delivery
Deliverable
client delivery
Required skills
Sales order management, customer forecasting, revenue forecasting, billing reconciliation, KPI tracking, stakeholder relationship management, ERP system usage, Microsoft Office proficiency
Preferred skills
Customer service experience, project management experience, Bachelor's Degree
Responsibilities
Serve as primary customer contact managing communications and schedules; Proactively manage customer forecasting cycle and handle escalations; Oversee receipt of customer forecasts and generate internal/external reporting; Monitor and report on forecast accuracy, On-Time Delivery (OTD), and KPIs; Forecast monthly/quarterly revenue for Finance; Ensure accurate billing and revenue reconciliation; Work with Finance to confirm Proof of Delivery (POD) and reconcile accounts; Provide periodic reporting to Supply Chain management.
Seniority
Mid-level (3-5 years experience preferred)