Assistant Branch Manager
Core
Supervise counter services, ensure standard operating procedures, manage branch security, and provide guidance/training to staff in a retail banking branch.
Role type
Assistant Branch Manager
Builds
Retail banking operations and customer service experience
Domain
Financial Services / Banking
Deliverable
product features
Required skills
Retail branch operations, Security control, Interpersonal skills, Communication, English (written/spoken), Chinese (written/spoken)
Preferred skills
Supervisory experience, Performance management, Cross-selling
Responsibilities
Supervise counter services, Ensure standard operating procedures are conformed, Responsible for branch security, Provide guidance and training to branch staff, Assist in scheduling working hours, Perform cross-selling bank products