Bank Manager
Core
Lead, manage, and coach a team of Relationship Bankers to drive customer acquisition, retention, and growth for a Retail Banking Center.
Role type
Retail Banking Center Manager
Builds
Consumer and small business banking products and services
Domain
Banking / Retail Finance
Deliverable
product features
Required skills
Team leadership, sales strategy, operational risk management, compliance, customer relationship management, performance management, onboarding, conflict resolution
Preferred skills
Community involvement, partnership development, transformational leadership
Responsibilities
Develop and execute banking center growth plans aligned with weekly goals; deliver daily coaching and evaluations for bankers; manage HR processes including selection, training, and retention; ensure compliance with federal, state, and local laws; resolve complex customer complaints; manage opening/closing procedures; foster partnerships with Small Business Bankers.