Customer Care Consultant - Greystanes NSW
Core
Provide customer support via phone and email, manage orders, and resolve issues to deliver an outstanding customer experience.
Role type
Customer Care Consultant
Builds
Customer support interactions and resolved order issues
Domain
Retail / Customer Service
Deliverable
client delivery
Required skills
Customer service, communication, problem-solving, order management, relationship building, administrative tasks
Responsibilities
Answering customer enquiries via phone and email, managing and resolving customer issues, following up on orders, investigating and escalating issues, maintaining accurate records