Senior Field Engineer
Core
Senior Field Engineer leading a customer-dedicated SME program to enable site teams to use consistent troubleshooting methodologies and independently assess system performance issues.
Role type
Senior Field Engineer (SME)
Builds
Operational efficiency, reliability improvements, and stop/error reduction at assigned sites
Domain
Industrial automation / System performance optimization
Required skills
Structured problem assessment, data gathering, troubleshooting, sensor calibration, system performance monitoring, technical reporting, controls theory, probability/statistics, geometry/trigonometry
Preferred skills
None stated
Technologies
None stated
Responsibilities
Lead training of site representatives on structured problem assessment and troubleshooting; Mentor site personnel to ensure consistent problem-solving approach; Drive reduction of system stops/errors and support system optimization; Partner with Internal SMEs to ensure consistent program outcomes; Provide initial focus on sensor calibration best practices; Coach site teams on issue assessment and data-supported problem statements; Perform self-directed work based on site performance priorities; Make software and hardware adjustments to improve performance; Monitor and interpret system performance metrics; Deliver training and serve as technical interface for operational stakeholders; Collaborate with other engineers on continuous improvement initiatives; Travel to additional sites as required.
Seniority
Senior, hands-on IC with mentoring responsibilities