Technical Support Specialist
Core
Provide technical support and customer service for defense-tech products (thermal cameras and FPV drones) to partners.
Role type
Technical Support Specialist
Builds
Customer support for MilTech products
Domain
Defense technology / MilTech
Deliverable
client delivery
Required skills
customer service experience, basic technical background, problem diagnosis, escalation management, high-level Ukrainian language proficiency, intermediate+ English writing skills
Preferred skills
Zendesk/Jira experience, thermal/visual camera experience, military service experience, drone assembly experience, UAV operation experience