Mitarbeiter Kundenbetreuung (m/w/d) für den Bereich Niederlande / Belgien
Core
Customer service representative handling inquiries and order processing for German and Dutch-speaking partners and end customers.
Role type
Customer Service Representative
Builds
Order management and logistics support for sales partners and end customers
Domain
Logistics / Customer Support
Deliverable
client delivery
Required skills
German (fluent), Dutch (fluent), ERP systems, MS Office, order processing, logistics claims handling (via careerplan.io/jobs/2778135-mitarbeiter-kundenbetreuung-mwd-fur-den-bereich-niederlande-belgien-at-prowin-winter-gmbh)
Responsibilities
Answering customer inquiries via phone and email, processing orders in the ERP system, handling logistics complaints and damage claims, collaborating with technical departments to resolve customer issues