SAP ECP Support Consultant - Part time Contract role
Core
Provide ongoing application support for SAP SuccessFactors Employee Central Payroll (ECP), handling BAU issues, troubleshooting, and minor enhancements.
Role type
SAP SuccessFactors ECP Support Consultant
Builds
Stable and effective SAP SuccessFactors ECP platform aligned with business requirements
Domain
HR Technology / Payroll
Required skills
SAP SuccessFactors ECP expertise, SAP SuccessFactors application support, system troubleshooting, configuration management, root cause analysis, stakeholder communication, technical documentation
Preferred skills
Experience with system enhancements, ability to work directly with business users, quick start availability
Technologies
SAP SuccessFactors
Responsibilities
Provide BAU support across SAP SuccessFactors ECP module, Troubleshoot and resolve system and user issues, Perform configuration changes and minor enhancements, Investigate incidents and identify root causes, Work with business users to understand and resolve issues, Manage support requests through to resolution, Maintain clear documentation of issues, solutions and system changes, Support testing and deployment of approved changes, Provide guidance and knowledge to business users where required
Seniority
Mid-level, hands-on IC