Головний спеціаліст відділу технічної підтримки управління ІТ-інфраструктури та технічної підтримки
Core
Lead IT Infrastructure Technical Support Specialist responsible for user support, software installation, Active Directory administration, and hardware maintenance for a government ministry.
Role type
Senior IC IT Infrastructure Support Lead
Builds
IT infrastructure services, online meeting platforms, and hardware/software support for ministry staff
Domain
Government / IT Infrastructure
Deliverable
physical/clinical work
Required skills
Active Directory administration, TCP/IP/DNS/VPN protocols, Windows/Linux/MacOS OS, hardware troubleshooting, online meeting platform management (Zoom/Webex/Teams/Meet), contract preparation for IT procurement
Preferred skills
Multitasking, quality orientation, fast learning, stress resistance
Technologies
Active Directory, Zoom, Webex, Microsoft Teams, Google Meet, Windows, Linux, MacOS
Responsibilities
Execute user technical support tasks, install and configure software (OS and applications), administer Active Directory, perform maintenance and repair of computing and telecom equipment, organize and support online ministry events, participate in drafting procurement contracts for IT equipment and services
Seniority
Senior, hands-on IC