IT Operations Engineer
Core
Provide first-line technical support, manage user onboarding/offboarding, and design scalable IT infrastructure for a rapidly growing organization.
Role type
Senior IT Operations Engineer (Infrastructure & Support)
Builds
Scalable IT infrastructure, corporate technology architecture
Domain
Corporate IT, Physical AI industry
Deliverable
infrastructure
Required skills
System administration, server support, desktop support, Active Directory, Google Workspace, Linux/Windows/Mac support, networking protocols, SaaS deployment, IT process creation
Preferred skills
Shell scripting (Powershell, bash), MDM best practices, data protection laws (GDPR), Fortinet network stack
Technologies
Google Workspace, Active Directory, Linux, Windows, Mac, VPN, DNS, next-gen firewalls, routers, switches, access points, SaaS applications, Fortinet
Responsibilities
Respond to help desk requests via phone, email, remote access, and onsite support; escalate complex issues; design and build scalable IT infrastructure; deploy and integrate SaaS applications; create IT processes and procedures
Seniority
Senior, hands-on IC