Провідний інженер з технічної підтримки
Core
Senior Technical Support Engineer responsible for monitoring corporate applications, analyzing error logs, and resolving technical incidents.
Role type
Senior IC technical support engineer
Builds
Corporate applications and systems
Domain
Banking / IT Operations
Deliverable
client delivery
Required skills
Windows and Unix system administration, SQL query optimization (Oracle, PostgreSQL), log analysis, configuration file management, software error code analysis
Preferred skills
Basic programming logic, Bash/PowerShell/Python scripting for automation
Responsibilities
Monitor corporate applications and systems, analyze error codes and resolve application failures, provide technical support and consultations to users, interact with development and system administration teams to resolve complex incidents
Seniority
Senior, hands-on IC