Fachexpert*in (m/w/d) im Schwerbehindertenrecht
Core
Lead a team of 12 employees in complex legal procedures, manage a service/phone team of 4, and oversee IT systems for a department of 30 staff within the Social Welfare and Severely Disabled Rights office.
Role type
Senior Public Administration Manager (Specialized in Severely Disabled Rights)
Builds
Legal case resolutions, service delivery, and IT system management for the department
Domain
Public Administration / Social Law
Deliverable
client delivery
Required skills
Case management, team leadership, process optimization, complaint management, IT system administration, project planning, organizational skills
Preferred skills
Experience in severely disabled rights or social law, leadership experience
Technologies
MS Office, digital tools
Responsibilities
Provide expert guidance and support to a team of 12 in complex procedures; Handle difficult individual cases; Manage quality and process optimization; Lead a service and phone team of 4; Onboard and support new employees; Manage IT systems for the department