Senior Case Manager | Social Services [COC0061258]
Core
Senior Case Manager providing social services and human capital solutions to government clients like the City of Charlotte.
Role type
Senior Case Manager (Social Services)
Builds
Integrated care plans and case management services for government and public sector clients.
Domain
Government and Public Services / Social Services
Deliverable
client delivery
Required skills
case management methodologies, supervisory duties, multi-agency coordination, policy and program development
Preferred skills
leadership, advocacy, conflict resolution, critical thinking, empathy, cross-cultural competence
Technologies
Microsoft Office (Excel, Access, Outlook, PowerPoint, Word), Adobe Acrobat, data analytic tools, Visio
Responsibilities
Assess and manage high-need client cases, develop comprehensive case plans with measurable goals, supervise junior case staff or aides, coordinate with multiple service agencies for integrated care, evaluate case outcomes and adjust plans as needed, train and mentor case management staff, participate in policy and program development
Seniority
Senior, hands-on IC with supervisory duties
