Kundenberater Krankenversicherung (m/w/d)
Hybrid
Core
Comprehensive counseling on statutory health insurance (GKV) benefits, insurance questions, and sick pay management for customers.
Role type
Customer advisor for statutory health insurance
Builds
Sustainable customer care and acquisition of new members for the SBK (Siemens-Betriebskrankenkasse)
Domain
Health insurance / Social security
Deliverable
client delivery
Required skills
Knowledge of social insurance law, GKV benefit area, customer advisory, sales or referral management, handling complex customer issues
Preferred skills
Structured and quality-oriented work style
Responsibilities
Advise customers on GKV benefits and insurance questions, process customer requests independently, manage customer portfolio and acquire new members
Seniority
Entry-level to Mid-level