IT-Assistenz (m/w/d/ohne Angabe)
Core
Support IT infrastructure and devices across 40 branches and internal departments, ensuring smooth operations and driving digitalization initiatives.
Role type
IT Assistant (1st/2nd-level support)
Builds
Stable IT operations for branch clients and internal staff
Domain
Banking / IT Operations
Required skills
IT infrastructure support, printer and multifunction device management, 1st/2nd-level support, digitalization project support, workstation setup and relocation, asset and license management, device inventory, installation and configuration, maintenance, user onboarding
Preferred skills
Prior experience in IT/Organization, familiarity with peripheral devices and self-service (SB) technology
Technologies
Clients, printers, multifunction devices, media technology, SB technology, application software
Responsibilities
Maintain IT infrastructure in branches and internal departments, handle 1st and 2nd-level support for users, drive digitalization projects, assist in setting up and moving workstations, manage IT assets and licenses, perform inventory and configuration of devices and mobile devices