Hero Support Specialist
Core
Manage HR operations and employee lifecycle workflows for DHSE Central, ensuring smooth service delivery and process efficiency.
Role type
HR Operations Specialist (People Operations)
Builds
Employee lifecycle processes, HR service delivery, and operational workflows
Domain
Human Resources / People Operations
Deliverable
dashboards & analysis
Required skills
HR operations, employee lifecycle management, Workday, Jira, German labor law knowledge, data integrity, process improvement
Preferred skills
Global mobility operations, business travel administration
Technologies
Workday, Jira, Slack
Responsibilities
Manage employee lifecycle processes (contracts, amendments, probation, transfers, terminations), resolve mixed-complexity HR tickets, maintain accurate employee records and compensation data, partner with Talent Acquisition and Legal, drive workflow enhancements, maintain SOPs and knowledge base.
Seniority
Mid-level, hands-on IC