Sachbearbeiter Kundendialog (m/w/d)
Core
Handling and pre-qualifying existing customers for new purchases at lease expiration, supporting sales with outbound appointment setting, handling phone overflow, assisting with marketing campaigns, and data maintenance.
Role type
Customer service and sales support specialist
Builds
Used car sales and customer retention programs
Domain
Automotive retail (used cars)
Deliverable
product features
Required skills
Customer relationship management, outbound appointment setting, data management, marketing campaign support, telephone communication, computer literacy
Preferred skills
Sales experience, affinity for sales, adaptability to new systems
Responsibilities
Pre-qualify existing customers for new purchases at lease expiration, support sales team with outbound appointment setting, handle phone overflow, assist with marketing actions, maintain customer data