Retail Advisor
Core
Face of the company for customers picking up or selling vehicles, providing exceptional service and inspecting vehicles for quality.
Role type
Retail Advisor (Inbound Field Specialist)
Builds
Seamless car-buying and selling experience for customers
Domain
Automotive retail / Used car sales
Deliverable
client delivery
Required skills
Exceptional customer service, vehicle inspection, paperwork completion, note-taking, teamwork
Preferred skills
Passion for cars, automotive industry experience, warranty product knowledge
Technologies
Customer tracking system
Responsibilities
Deliver unique customer experiences, address customer needs and resolve issues, inspect vehicles for potential issues, complete customer paperwork, take thorough notes in tracking system, assist team members
Seniority
Entry-level, individual contributor