Customer Experience Coordinator
Core
Face of the company at vehicle pickup/sell locations, resolving customer needs and ensuring satisfaction at every touchpoint.
Role type
Customer Experience Coordinator (Retail/Automotive)
Builds
Seamless, hassle-free car-buying experience for drivers
Domain
Automotive retail / Used car sales
Deliverable
client delivery
Required skills
Exceptional customer service, sharp eye for detail, accurate paperwork completion, clean driving record, valid Class 5 license
Preferred skills
Passion for cars, automotive industry experience, warranty product knowledge
Responsibilities
Address customer needs and resolve issues, inspect vehicles to identify potential issues, complete customer paperwork and track notes, assist team members with various tasks