Retail Advisor - Part Time
Core
Part-time retail advisor serving as the primary in-person touchpoint for customers buying or selling cars via Clutch's online platform.
Role type
Part-time retail advisor (inbound field specialist)
Builds
Customer appointments and vehicle handovers for Clutch's online used car retail platform
Domain
Automotive retail / Customer service
Deliverable
product features
Required skills
Customer relationship building, appointment management, vehicle inspection, documentation accuracy, conflict resolution, teamwork, adaptability, technology proficiency
Preferred skills
Automotive experience, premium retail or hospitality background, passion for cars
Responsibilities
Welcome customers and create a warm, professional experience; build genuine connections to understand customer needs; handle questions and unexpected situations with patience; complete appointments accurately including paperwork; inspect vehicles and document condition; support teammates across retail operations