CCaaS Account Executive - Commercial
Core
Strategic sales advisor driving revenue growth for Cisco's Contact Center as a Service (CCaaS) solutions by influencing decision-makers and shaping solution strategies.
Role type
Senior Account Executive (Commercial SaaS)
Builds
CCaaS solutions and customer experience transformation strategies
Domain
Telecommunications / Contact Center as a Service (CCaaS)
Deliverable
client delivery
Required skills
Complex SaaS sales cycle management, consultative discovery, executive stakeholder engagement, solution architecture alignment, competitive positioning, ROI-based sales, pipeline forecasting
Preferred skills
Experience with Genesys, Amazon, Five 9, InContact, Avaya, proof of concept (POC) leadership
Technologies
CCaaS platforms, cloud collaboration technologies, AI integration tools
Responsibilities
Build trusted relationships across customer buying centers, lead consultative discovery to uncover business challenges, design tailored outcome-based solutions, drive complex sales cycles from qualification to close, develop compelling business cases and proposals, leverage market intelligence for competitive positioning
Seniority
Senior, hands-on IC
