MSP Partner Technical Manager - Splunk
Core
Empower Managed Service Providers (MSPs) to build, run, and scale successful Splunk-based managed services, focusing on observability-oriented offerings to drive partner-led business growth.
Role type
Senior IC MSP Partner Technical Manager
Builds
Observability solutions combining Splunk ITSI with Splunk Observability or AppDynamics for MSP customers
Domain
IT Operations Management / Observability / Cloud Infrastructure
Required skills
MSP technical operations, Splunk Cloud/Enterprise deployment, Splunk ITSI, Splunk Observability, AppDynamics, multi-tenant architecture design, cost-optimization strategies, technical onboarding, cross-functional collaboration
Preferred skills
Splunk Architect Certification, packaged managed service solution development, multi-tenant architecture design, advanced presentation skills, relationship building with external partners
Technologies
Splunk Cloud, Splunk Enterprise, Splunk ITSI, Splunk Observability, AppDynamics
Responsibilities
Lead technical onboarding for MSPs including architecture validation and operational model design; Review and optimize single-tenant and multi-tenant Splunk architectures; Develop observability MSP offerings; Guide MSPs in cost-optimized architecture choices; Oversee architectural assessments with Professional Services; Build regional technical community via roundtables; Deliver technical enablement to address capability gaps
Seniority
Senior, hands-on IC
