Commercial Solutions Architect
Core
Act as a trusted technical advisor to customers and prospects, bridging product and customer outcomes by designing, demonstrating, and validating Dash0's observability capabilities in real-world environments.
Role type
Commercial Solutions Architect (Pre-Sales)
Builds
Dash0 observability platform (OpenTelemetry-native, AI-centric)
Domain
Cloud-native observability, distributed tracing, Kubernetes
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Kubernetes, OpenTelemetry, observability pipelines, distributed tracing, telemetry data ingestion, performance optimization, DevOps, SRE, platform engineering, technical demo execution, architecture design, POC creation, technical communication
Preferred skills
Pre-sales or Sales Engineering experience at B2B SaaS, OpenTelemetry ecosystem contributions, CRM tools (Salesforce/HubSpot), high-growth startup environment experience
Technologies
OpenTelemetry, Kubernetes, cloud-native technologies
Responsibilities
Design and architect observability solutions; Translate complex customer requirements into scalable Dash0 implementations; Develop and execute Proofs of Concept; Deliver engaging technical demos and presentations; Partner with Account Executives throughout the sales cycle; Provide architecture guidance on observability setup and telemetry data modeling; Create and maintain reusable demo environments and reference architectures; Contribute to technical content (blog posts, conference talks, documentation)
Seniority
Mid-Senior, hands-on IC with customer-facing responsibilities