Patient Coordinator
Core
Customer service and patient care tasks to ensure a positive patient experience, including registration, documentation, and patient assistance.
Role type
Patient Coordinator
Builds
Patient registration, appointment scheduling, and medical record documentation
Domain
Healthcare / Radiology
Required skills
Customer service, patient registration, insurance verification, documentation accuracy, HIPAA compliance, patient transport/transfer assistance, supply management
Preferred skills
Medical terminology knowledge, Spanish language proficiency, CPR certification
Technologies
Electronic health record systems, computer applications
Responsibilities
Greet and assist patients in person and over the phone, perform patient registration in various systems, verify insurance coverage and obtain prior authorization, collect monies for patient responsibility, transport patients to/from exam rooms, assist in patient transfer on/off exam tables, ensure accuracy of patient records and documentation, schedule patient appointments, maintain clean and organized work area, order supplies
Seniority
Entry-level, hands-on IC