Patient Coordinator
Core
Front-office and patient support role handling registration, scheduling, insurance verification, and patient transport in mobile and fixed radiology/oncology settings.
Role type
Patient Coordinator (Front Office)
Builds
Patient registration workflows, appointment schedules, insurance authorizations, and patient transport logistics
Domain
Healthcare / Radiology / Oncology
Deliverable
client delivery
Required skills
Patient registration, insurance verification, appointment scheduling, patient transport, HIPAA compliance, customer service, basic computer applications
Preferred skills
Medical terminology knowledge, Spanish language proficiency, CPR certification
Technologies
Electronic health record systems, scheduling software
Responsibilities
Greet and assist patients in person and over the phone, perform patient registration in various systems, verify insurance coverage and obtain prior authorization, transport patients to/from exam rooms, prepare work areas and order supplies, ensure accuracy of patient records and documentation, provide preliminary and post-procedure instructions
Seniority
Entry-level to Junior