Patient Access Representative I
Core
Clerical support for patient registration, insurance verification, and admission processes in a psychiatric and chemical dependency treatment setting.
Role type
Patient Access Representative
Builds
Patient admission records and insurance authorization documentation
Domain
Healthcare / Behavioral Health
Required skills
Patient registration, Insurance verification, Documentation, Customer service, Safety compliance, Process coordination
Preferred skills
Medical clerical experience, Behavioral health care experience
Technologies
Hospital computer systems, EMTALA/patient tracker logs
Responsibilities
Answer incoming calls and greet patients for assessment and admission, Complete pre-admission and admission data including intake logs, Perform insurance verifications and pre-certifications, Conduct valuables and contraband searches, Coordinate patient transports, Maintain inventory and identify process improvements
Seniority
Entry-level, individual contributor