Central Intake Referral Coordinator (Non-Clinical)
Core
Performs intake, insurance verification, preauthorization, and processing of referrals for the Home Care Division, ensuring data integrity and service coordination.
Role type
Non-clinical referral coordinator
Builds
Referral processing workflow for home care services
Domain
Healthcare / Home Care
Required skills
Data collection, Insurance verification, Preauthorization processing, Medicare regulations knowledge, Customer service, Data entry, Referral criteria evaluation, Service coordination
Preferred skills
Homecare experience, Care difference principles application
Responsibilities
Perform clinical review of referral data to determine appropriateness and acceptance, coordinate services and information dissemination, maintain data integrity in computer systems, field phone calls and serve as an information resource, process intakes and preauthorizations, facilitate transfers for declined referrals
Seniority
Entry-level, operational IC