Academic Services Coordinator
Core
Provides client service, academic advising, and administrative support for 14 undergraduate engineering programs serving 8,000+ students.
Role type
Academic Services Coordinator (Administrative & Student Support)
Builds
Student support services, academic advising resources, accreditation support, and administrative systems for the Faculty of Engineering.
Domain
Higher Education / Engineering Administration
Deliverable
dashboards & analysis
Required skills
Client service, academic advising, data management, calendar management, academic integrity management, communications, stakeholder liaison, event planning, policy implementation
Preferred skills
Change management, workshop facilitation, strategic project support
Technologies
Appointment booking sites, online forms, websites, social media, digital communication tools
Responsibilities
Provide exceptional client service to students, faculty, and staff; advise first-year students on academic progression and regulations; manage academic integrity cases and educate on policies; oversee undergraduate calendar updates and policy adoption; support accreditation committees and external site visits; develop internal communications and digital resources; plan events and workshops; support special projects and core administrative functions.