Call Center Collector
Based in United States
Core
Collects payment on assigned delinquent accounts by reviewing documentation, contacting customers/clients by telephone and/or written correspondence and arranging repayment schedules.
Role type
Collections specialist
Builds
Repayment schedules for delinquent accounts
Domain
Financial services / Debt collection
Deliverable
client delivery
Required skills
telephone communication, written correspondence, documentation review, repayment schedule arrangement, customer relations, exception resolution, information interpretation
Preferred skills
loan collection policy knowledge, fair debt collection practices knowledge, related laws knowledge, verbal communication, written communication