Collector - Equipment Finance
Hybrid · United States
Core
Connect with customers regarding payment obligations, account status, invoices, and contractual agreements to deliver solutions that create positive outcomes.
Role type
Customer service collector
Builds
Customer payment solutions and account resolution
Domain
Financial services / Collections
Deliverable
client delivery
Required skills
outbound communication, inbound inquiry handling, account documentation, problem-solving, negotiation, time management, system navigation
Responsibilities
Connect with customers regarding payment obligations, Manage a high volume of outbound communications, Handle inbound customer inquiries, Document customer interactions, Partner with customer service and operations teams, Balance productivity, quality, compliance, and customer satisfaction