Change Manager
Core
Oversees implementation, integration, and adherence to the change management process for technology initiatives, assessing impact, cost benefit, and risk of proposed changes.
Role type
Change Manager (IT Service Management)
Builds
End-to-end large scale application changes and technology initiatives
Domain
Financial Services / IT Service Management
Required skills
Change management process, ITIL Service Management, Stakeholder communication, Risk assessment, Cost-benefit analysis, Change planning, System availability supervision
Preferred skills
IT quality assurance, IT governance, Contingency and disaster recovery, Computer operations, IT audit and control, Configuration management, IT service level agreements, IT service management (ITSM)
Technologies
ITIL, ITSM tools
Responsibilities
Oversee implementation and integration of change management processes, Assess impact, cost benefit, and risk of proposed changes, Coordinate change planning and implementation, Manage implementation of large scale application changes, Maintain continuous communications with stakeholders, IT, and business teams, Provide day-to-day supervision of the change team
Seniority
Mid-Senior, hands-on IC
