Head of Value Portfolio
Core
Lead the Value Card Products credit card portfolio, managing P&L, strategy, and growth for ~1.2M customers and ~$6B in sales.
Role type
General Manager / Head of Value Portfolio
Builds
Value card products, loyalty platforms, and digital customer experiences
Domain
Consumer Banking / Credit Cards / Payments
Deliverable
product features
Required skills
P&L management, product portfolio strategy, customer experience design, cross-functional leadership, risk-based pricing, executive presence
Preferred skills
digital transformation, ecosystem growth, change management
Technologies
loyalty platforms, mobile applications
Responsibilities
Manage full P&L and strategy for the Value Portfolio; Design next-generation card products and value propositions; Drive customer acquisition and onboarding; Transform loyalty platforms for scalability; Reimagine digital-first customer interactions; Ensure sustainable growth within risk and return hurdles; Deepen customer relationships across the ecosystem; Eliminate customer pain points in servicing.
Seniority
Executive, General Manager
