Global Client Operations Delivery Manager, Commerce Operations
Core
End-to-end governance, compliance, and operational excellence of global sales commission calculations and incentive compensation programs across 90+ countries.
Role type
Senior IC Global Client Operations Delivery Manager (Sales Compensation & Finance Operations)
Builds
Global commission payout cycles, standardized operational frameworks, and executive-level compensation dashboards
Domain
Global Sales Operations, Financial Compliance, and Incentive Compensation
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Global sales incentive compensation governance, multi-currency payroll processing, internal control design, audit framework management, cross-functional stakeholder leadership, enterprise compensation engine migration, international tax compliance, statutory filing management, complex data analysis, SOP development
Preferred skills
Leading matrixed global teams, presenting to senior executives, automation and modern tooling implementation, data security stewardship
Technologies
SAP Commissions, Callidus Cloud, Oracle OIC/SPM, Anaplan, Xactly, Workday HCM, SAP S/4HANA, Oracle Financials, Salesforce CRM
Responsibilities
Direct worldwide monthly sales commission calculation cycles and multi-currency payroll transmissions; Govern operational execution of multifaceted global incentive structures; Define and maintain robust internal controls and audit frameworks; Partner with Finance, HR, IT, Legal, and SOX teams to align incentive plans; Architect and execute global platform migrations and operational consolidation initiatives; Serve as primary escalation point for complex compensation inquiries; Oversee statutory compliance frameworks across diverse international jurisdictions
Seniority
Senior, hands-on IC