Rep II, Customer Service Ops - Document Processor
Core
Provides outsourced customer services for medical billing, reimbursement, and dispute resolution.
Role type
Customer Service Operations Specialist
Builds
Medical billing and reimbursement services for customers
Domain
Healthcare / Medical Billing
Deliverable
client delivery
Required skills
Microsoft Office, problem resolution, policy application, research
Responsibilities
Act as a liaison for problem-solving and dispute resolution; complete standard tasks using company policies; resolve routine assignments; consult with supervisors on complex problems