Head of Group IT Sales & Service (m/w/d)
Core
Define and execute global IT strategy for Sales and Service to support Lead-to-Order, Order-to-Cash, and Service-to-Retention value streams.
Role type
Senior Group IT Head (Strategy & Operations)
Builds
Global IT platforms (Salesforce, SAP) and digital transformation initiatives for Sales, Marketing, and Service.
Domain
Energy technology / Manufacturing / Enterprise IT
Required skills
Global IT leadership, Salesforce, SAP S/4HANA, Enterprise application management, Portfolio governance, Strategic planning, Budget management, Business-IT transformation
Preferred skills
AI and automation expertise, German language proficiency
Technologies
Salesforce, SAP S/4HANA
Responsibilities
Define global IT strategy and roadmap for Sales and Service; Drive digital transformation initiatives and CRM landscape evolution; Establish governance for demand, portfolio, and template management; Build partnerships between Business and IT; Represent Group IT in steering committees.
Seniority
Executive, Group Level
