CRM Senior Manager
Core
Strategic ownership, governance, and continuous evolution of the Salesforce platform to enable efficient, scalable, and standardized Sales and Customer Service processes.
Role type
Senior IC Salesforce CRM Manager (Platform Leadership & People Management)
Builds
Global Salesforce platform roadmap, scalable workflows, and integrations with enterprise systems
Domain
CRM / Sales & Customer Service / Enterprise Software (via careerplan.io/jobs/C8-009-A0-F62-crm-senior-manager-at-vishay-precision-group)
Required skills
Salesforce platform leadership, business process optimization, stakeholder engagement, people management, platform configuration, system integrations, vendor management, Agile/Scrum methodologies
Preferred skills
Salesforce certifications (Administrator, Advanced Administrator, Platform App Builder, Application/System Architect), global team leadership experience
Technologies
Salesforce (Sales Cloud, Service Cloud), ERP systems, Agile/Scrum tools
Responsibilities
Define and lead the Salesforce platform roadmap aligned with business objectives; drive design and implementation of global CRM processes; oversee platform configuration, upgrades, and data integrity; manage integrations with enterprise systems; lead and develop a team of Salesforce administrators, developers, and analysts; manage external vendors, licensing, and contracts; serve as primary point of contact for Salesforce initiatives
Seniority
Senior, hands-on IC with people management responsibilities