Leiter Privatmarkt (m/w/d)
Core
Lead the economic development and operational management of the private customer business segment for climate and heat pump solutions.
Role type
Senior Sales & Operations Manager (Private Market)
Builds
Climate and heat pump solutions for private customers
Domain
HVAC / Renewable Energy / Building Services
Required skills
Sales leadership, budget management, team leadership, customer advisory, technical understanding of heat pumps, business acumen, process optimization, conflict resolution, digital sales tools, negotiation
Preferred skills
Experience in SHK/TGA industry, marketing event management, resource planning
Technologies
Digital sales and control instruments
Responsibilities
Overall responsibility for the economic development of the private customer segment, creation and control of budgets, leading sales and installation teams, developing and executing marketing and sales measures, full customer support and consultation for heat pump solutions, steering operational workflows, ensuring customer satisfaction and handling complaints, ensuring timely and quality implementation of services, ensuring transparent information flow within the team.
Seniority
Senior, hands-on IC