Service Advisor – Luxury BMW & MINI Dealership (Full-Time)
Core
End-to-end service journey ownership and premium customer experience delivery from booking to handover.
Role type
Service Advisor (Luxury Automotive)
Builds
Premium after-sales service experience for BMW and MINI customers
Domain
Automotive / Luxury Dealership
Deliverable
client delivery
Required skills
Customer communication, Service process management, Technical liaison, Parts ordering, Documentation accuracy, Time management
Responsibilities
Welcome customers and guide them through the service process, Explain recommended work and costs, Liaise with technicians to coordinate repairs, Order parts and provide customer updates, Prepare repair orders and invoices, Uphold BMW standards