Technical Service Coordinator (m/w/d)
Core
Develop and standardize technical service processes, concepts, and models for global service operations.
Role type
Technical Service Coordinator
Builds
Global service processes and digitalization projects
Domain
Industrial weighing technology and service management
Deliverable
dashboards & analysis
Required skills
Process management, ERP/CRM/BI systems administration, KPI reporting, international project coordination, software testing coordination
Preferred skills
Technical service experience, international environment experience
Technologies
SAP, Microsoft Dynamics 365, SAC
Responsibilities
Develop and standardize technical service processes and models; Administer service-relevant systems and tools; Coordinate international service and digitalization projects; Create and monitor KPI reports; Collaborate with international market organizations and product units
Seniority
Mid-level, hands-on coordinator
