Anwendungsbetreuung - Vivendi Support (w/m/d), Teilzeit 50 %
Core
Providing first-level technical support and user guidance for the Connext Vivendi software application to assist people with disabilities in their daily lives.
Role type
First-level application support specialist
Builds
User support workflows and reporting for the Connext Vivendi platform
Domain
Social services / Disability support / Software support
Deliverable
client delivery
Required skills
Technical application support, First-level support, Permission management, Reporting and metrics analysis, User consultation and problem-solving, Internal training facilitation
Preferred skills
Knowledge of care documentation, performance billing, or staff scheduling
Technologies
Connext Vivendi