Patient Administration Officer
Core
Support day-to-day administrative operations of the hospital and deliver exceptional service to patients, visitors, and clinical teams.
Role type
Patient Administration Officer (Reception/Admissions)
Builds
Hospital reception, admissions, medical records, and ward clerk functions
Domain
Healthcare / Hospital Administration
Deliverable
product features
Required skills
Reception and switchboard operations, patient admissions guidance, administrative duties, medical records management, privacy and confidentiality compliance, interpersonal communication, attention to detail, organizational skills, Microsoft Office proficiency
Preferred skills
Healthcare environment experience, flexibility to work across multiple departments and locations, shift work availability
Responsibilities
Manage hospital reception and switchboard operations, welcome patients and guide them through admissions, perform administrative duties across reception, admissions, medical records, and ward clerk functions, support clinical teams with administrative tasks, maintain accurate patient information while adhering to privacy requirements, build positive relationships with patients, visitors, and colleagues
Seniority
Individual Contributor